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Business Etiquette & Networking Skills

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Business Etiquette & Protocol Programe

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Business Etiquette & Protocol Programme

Business Etiquette Protocol Programme
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Services Details Features

Elevate Your Professionalism and Achieve Success

Master the art of making a lasting impression in any professional setting with our Business Etiquette and Networking Skills course. Designed for professionals, entrepreneurs, and aspiring leaders, this program focuses on the essentials of polished communication, confident body language, effective introductions, and relationship-building techniques. Learn how to conduct yourself with professionalism and grace at meetings, conferences, and corporate events. From first impressions to follow-ups, we guide you to network with authenticity and impact.
Led by certified etiquette consultant Alisha Sachdev, this course is perfect for anyone looking to enhance their executive presence and grow their professional circle with confidence.

Course Description

This course emphasizes professional conduct, effective communication, and networking in the workplace. Gain the skills to confidently handle meetings, emails, and corporate events, leaving a strong and positive impression in any business setting.
This foundational module focuses on creating a polished, professional appearance. Participants will learn essential grooming practices, including personal hygiene, neat dressing, coordinated accessories, and shoe maintenance. It also covers tailored grooming advice for both men and women, ensuring participants maintain a refined image in any professional setting.
In this session, learners explore how personal presentation influences professional credibility and confidence. Through understanding body and face shapes, color psychology, shape & pattern coordination, and business dress levels, participants will develop a signature style that communicates confidence and professionalism. Wardrobe-building techniques and capsule dressing tips will also be covered for smart, practical fashion planning.
This module helps individuals define, develop, and project a powerful personal brand that aligns with their values, goals, and professional identity. The session begins with visual impact, introducing the fundamentals of personal branding, including consistency, and credibility. Participants will then explore brand values by researching and selecting the principles that reflect who they are and how they want to be perceived. Also, they will analyse personal roadblocks, set ambitious objectives, and develop strategic plans to achieve their goals. The module concludes with essential skills in money and time management, empowering participants to organize resources effectively and stay aligned with their personal and professional vision.
Mastering first impressions is key to professional success. This session trains participants in confident introductions, impactful business handshakes, memory techniques for recalling names, and respecting personal space—all essential for establishing trust and rapport from the very first interaction.

In this module, participants will learn essential etiquette tips that foster credibility, accelerate professional growth, and reflect modern workplace expectations. The course emphasizes polished conduct, helping individuals avoid common faux pas and maintain composure under pressure through strategies for calm, controlled communication. Learners will develop diplomatic skills to manage conflict tactfully, practice virtual meeting etiquette, and master the nuances of email and online communication (netiquette). In addition, the module offers practical techniques for overcoming social anxiety, empowering participants to engage authentically in any setting. Key business skills such as negotiation, client interaction, and professional sales & marketing communication are covered, along with team-building strategies that promote collaboration and inclusivity. 

Participants will explore how cultural differences impact communication, leadership, and collaboration in global workspaces. Through the five cultural dimensions and orientation models, learners will understand how to build multicultural teams and develop global conversation skills for culturally respectful business exchanges.
This module trains participants to read and utilize body language effectively. Learners will explore facial expressions, posture, gestures, and eye contact while developing emotional intelligence and mirroring techniques that foster trust and alignment during conversations.
Participants will refine their verbal communication through techniques for polite conversation, ending discussions tactfully, and speaking with confidence and clarity. This module also includes telephone etiquette, voice modulation, and conversational phrasing for impactful in-person and virtual interactions.
This module teaches individuals how to carry themselves with elegance, confidence, and professionalism in any setting. Through posture, movement, and body awareness, participants learn to walk, sit, and stand with poise while mastering graceful transitions such as entering and exiting a room or a vehicle. This session helps individuals to project authority, ease, and refined presence in professional environments.
Designed to boost confidence and clarity, this module covers the differences between speeches and presentations, content structuring, audience connection, visual aids, and vocal delivery. Learners will master breath control, eliminate filler words, manage nervousness, and handle questions with confidence during public speaking engagements.
The learners will master the art of entering and exiting a room with presence, making polished introductions using appropriate honorifics and titles, and using eye contact and body language to convey approachability. The session addresses common communication roadblocks and offers practical tools for building rapport quickly and engaging in respectful, effective conversation. Participants will also learn essential follow-up techniques to maintain connections and grow a strong, supportive professional network.
This module teaches the essentials of professional social engagement, helping participants navigate both formal and informal business events with confidence and grace. From hosting and entertaining clients, to attending office parties, learners will understand the roles and responsibilities of both host and guest. Also, it covers the etiquette of sending and responding to invitations, making appropriate toasts, and giving and receiving gifts with professionalism. Participants will also learn how to express gratitude through thoughtful thank-you notes, ensuring lasting impressions and strong professional relationships.

Course Outcome

On completion of the Business Etiquette & Protocol Programme, you will be able to:
  • Develop a sophisticated, professional aura that has a lasting impression.
  • Graduate in the art of business attire, dress codes, and professional protocol.
  • Develop your verbal as well as written communication skills so that ideas are transmitted clearly and have impact.
  • Learn the art of business etiquette, something important to handle all sorts of interactions in formal or informal settings.
  • Master posture and body language to confirm confidence and leadership.
  • Attain the most valuable networking skills with meaningful professional relationships.
  • Learn how to professionally present yourself while interviewing, thus presenting your skills in confidence.
  • Understand and use your digital environments professionally with the best behavior as guides for online engagements and virtual meetings.

Who Should Attend?

This is a training that comes in handy for most corporate employees who need to fine-tune their business etiquette and professional demeanor. Be it entry level candidates, those looking for career growth, or even those looking to fine-tune their professional presence, this course would work effectively for every one of them. Learn the skills to give you that competitive edge you need to succeed in today’s corporate environment. Take the first step toward becoming a polished, confident, and successful professional. Enroll in our Business Etiquette & Protocol Programme today and watch your career take off to new heights.

FAQs

Business etiquette refers to a code of unspoken rules and standards that guides proper professional behavior in a work environment. Adhering to business etiquette shows respect, trust, and smooth communication by colleagues, clients, and stakeholders. The knowledge and application of professional etiquette promote a positive corporate image and help create a productive workplace environment. Knowing the types of business etiquette, such as communication, appearance, workplace manners, and email protocol, enables professionals to present themselves as polished, dependable, and cooperative. For those seeking to enhance their professional decorum, a business etiquette course can be a valuable resource, offering insights into important skills for career advancement.

This encompasses a broad variety of matters that ensure one runs their professional life without glitches. Some of the main subjects include the following.

Communication Etiquette: One learns the art of speaking clearly, respectfully, and effectively to colleagues or clients through direct communication, emails, or social media.
Workplace manners: This will include gaining a better understanding of work etiquette, such as how someone should behave during meetings or in workspaces or shared projects.
Appearance and Attire: Learning how to dress appropriately for varied corporate settings and understanding the impact of personal presentation.
Networking Skills: Building professional relationships while observing etiquette protocols like introductions and polite conversation.
Dining and Social Etiquette: Learning how to handle business dining situations and formal events with clients or colleagues.
These are good foundations for professional success, and the individual can further benefit from taking business etiquette training or attending specialized business etiquette classes.

Any individual working in a corporate setting or interacting with clients, colleagues, or stakeholders can benefit from a business etiquette course. This includes new employees, managers, executives, customer service professionals, and even entrepreneurs who wish to strengthen their personal brand. Business etiquette classes are very important for those just starting off in the professional world or entering a higher position as it provides insight into unspoken rules of conduct. They move on to developing a polish professional image while also laying the way for networking and growth opportunities developed due to valued and effective relations at the workplace. Business etiquette training can also prove to be as valuable for students aspiring to improve the work culture and achieve desired success through a competitive market.

Attending a business etiquette class offers numerous benefits that can significantly improve one's professional interactions and career trajectory. Some of these benefits include:

Improved Communication Skills: Learning the right way to communicate helps reduce misunderstandings, enhance clarity, and improve relationships with coworkers and clients.
Confidence in Professional Settings: Knowing proper work etiquette boosts confidence in handling various business situations, from meetings to client interactions.
Better Career Advancement Opportunities: Promotions as well as client servicing job positions are usually offered only to those with good professional etiquette skills.
Stronger personal brand: It gives one the proper understanding of corporate etiquette, thus strengthening one's reputation as a responsible as well as respectful professional.
Networking and relationship building: Business etiquette training prepares the individual to make a good impression and build valuable connections in the industry.
These types of business etiquette provide a strong foundation for professional success, and individuals can further benefit from taking business etiquette training or attending specialized business etiquette classes.

A Business Etiquette & Protocol Programme can be the practical knowledge of professional etiquette acquired through structured lessons and role-play. Such training is focused on building the participant's skills and abilities for seamless and efficient interaction in several professional spheres. Such courses usually provide interactive sessions including corporate etiquette, communication skills, appearance, and workplace behavior, among other topics. Besides classroom learning, some business etiquette courses provide personal feedback on certain aspects of the work. Thus, by the end of the course, participants can confidently and professionally present themselves in any corporate setting after understanding the nature of work etiquette. Insights obtained from a business etiquette class will enhance the career opportunities of people, and their strong business relationships will improve their chances of positive contribution to their workplace culture.